Silver Lake Florist respects the privacy of every individual who shops via our online catalog.

When you place an order online, all personal information you give Silver Lake Florist is kept absolutely private. We will not share or sell your name, postal address, or any other personal information you provide us to any outside companies or agencies.

For our gardening friends who choose to receive our occasional emails, rest assured we do not share, rent, or sell your email address to outside companies or agencies. Period.

Silver Lake Florist may use cookies to allow us to better service our customers. If you would like to erase all cookies at the end of every session or disable them entirely, please refer to your browser instructions on how to do so. Please note that disabling cookies will prevent you from placing items in your shopping cart, and you will not be able to order online. To order by phone, please call 1-866-929-2664 to reach one of our customer service associates. The Call Center is open from 9 a.m. to 6 p.m. Eastern time Monday-Saturday; noon to 6 p.m. Sundays.

We save personally-identifiable information only when visitors place an order (when we must save name, address, and credit card information in order to process the order) or request a catalogue (when we use the name and address in order to deliver the catalogue). In order to improve our Web site and identify navigation problems, we save information about how visitors click-through our site, but that information is aggregate and not linked to personally-identifiable information.

Orders placed through our Web site utilize SSL (secure socket layers) to protect credit card information so it cannot be read in transit. If you do not have a browser that supports SSL or you are not comfortable sending your credit card information online, then you may call (1-866-929-2664), or mail (Silver Lake Florist, 2971 Kent Rd, Cuyahoga Falls, OH 44224) your order to us.